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Answers  to FAQ's

Do cookies, brownies, cupcakes, or tarts contain nuts?

    No, they do not contain nuts. But all items are made by The Palo Alto Baking Company which is

    not a nut-free bakery.

 

Do you have gluten-free products?

    Sorry, the bakery does not.

 

How many cookies do I get in a cookie order? How big are the cookies?

    They are 3" in diameter and there are six in each order.

 

Do you provide plates and forks with cake orders?

    Yes. Plate kits are included with cake orders. The kits include plates, napkins, forks, and a knife.

 

I don’t want to miss the 7 day deadline for placing an order but I don’t have my student’s room number?

    Place the order for your student.  In the notes, specify that you will email the room number as

    soon as it becomes available to parentsclub.stanford@gmail.com.

 

Does my student need to be present to receive delivery?

    No. If your student is not "at home", the deliverer will leave your item with a roommate, another

    student on the same floor or in dorm kitchen or dining hall.  For cookies or balloons, the deliverer

    will simply hang the item on the door handle. The delivery person will leave a note under the

    student's door indicating where the item is located and/or send a text message to the student.

 

What time of day do you deliver?

    Our volunteers will deliver anywhere from 12-4 pm.  We cannot accept requests to deliver at a

    specific time.

 

Why is the date that I want to specify for delivery is not available?

    We deliver 6 days a week from Monday through Saturday, except on football game days at

    Stanford and school holidays.

 

Can you deliver my student’s cake to another location other than student housing?

    We deliver to residential on-campus housing.  We cannot deliver to off-campus locations.

 

 

I missed the deadline! Is there a number I can call to get a last minute delivery?

    No, sorry. We need seven days advance notice to get orders into the bakery and deliverers

    assigned. All our deliverers are local parents who volunteer their time. We have delivered many

    belated birthday goodies to students who are thrilled to receive treats.

 

Here is a list of local stores that might be able to deliver on short notice.

 

    All The Buzz Gifts

    www.allthebuzzgifts.com

    408.504.3703 - baskets which can include sweet treats, fruit, nuts, gluten free or vegan items

 

    Draeger’s Market

    Menlo Park  (650) 324-7700  Flowers, Fruit baskets or cakes

 

    Sprinkles

    Palo Alto   (650) 323-9300  dozen small cupcakes or large cupcakes